Impact Briefing: Where is My Shipment?

Challenges in the supply chain continue even as we move into the second quarter of 2021. Pre-pandemic, international businesses could rely on predictable arrival times of goods at their final destination — once the container was on the ship, they were home free. Today, shipping logistics face record-low schedule reliability levels, constrained capacity, equipment shortage, and extended ground transit times.

Experts in ocean shipping share solutions to help businesses more effectively communicate true delivery times and better manage their inventory levels. 

Presented in partnership with Northern California SBDC and the California Governor’s Office of Business and Economic Development (GO-Biz), our panel of shipping logistic experts from the Port of Los Angeles, Port of Oakland, SSA Marine, and Crane Worldwide Logistics will break down each component of the ocean shipping and ground process: At Origin, Port Arrival, Vessel/Terminal Operations, and the Final Mile.

What you’ll hear:

  • Terminal and port solutions
  • What cargo owners can do to expedite their shipments
  • Managing container shortages
  • Current terminal operations and labor participation
  • Scheduling appointments and equipment
  • Prediction of cargo surge for the rest of the year

Following the discussion, participants will have time to ask questions to the panelists.

Panelists and Moderator

Ronald Brown
Maritime Marketing and Commodities Representative, Port of Oakland

Ron Brown joined the Port of Oakland in 2004 to help develop a marketing campaign to large international importers and exporters. Ron regularly meets with international visitors seeking business relationships with U.S. market leaders. He consults with logistics companies, transportation companies, and maritime support service providers to assist with the movement of cargo through U.S. Port gateways. Ron serves on the Port's Deferred Compensation Committee and has served two terms as the President of the Port's chapter of International Federation of Professional and Technical Engineers.

Marcel van Dijk
Marketing Manager, Port of Los Angeles

As Marketing Manager for the Port of Los Angeles since 2001, Marcel van Dijk is responsible for business development of the Port and maintains relationships with key individuals in the logistic chain as well as beneficial cargo owners. His focus is on the bulk and break-bulk cargo handling and has responsibility as an account manager for bulk and containerized terminals. With his knowledge of the major import and export cargoes, he is keen to develop the Port as a major gateway for containerized and non-containerized cargo.

Kenneth D. Sine
Vice President of Asia Pacific , Crane Worldwide Logistics

Kenneth D. Sine is a passionate advocate within the Logistics and Supply Chain Management industry with over 30 years of experience. Ken has had numerous international assignments, where he led and managed multilingual and multicultural teams on a global basis. During his career, he has held management responsibilities that have included sales, operations, regulatory affairs and contract negotiations, and product management. Currently, Ken is Vice President of Asia Pacific for Crane Worldwide Logistics. Each year, he speaks at numerous trade events around the globe. A highly influential executive, Ken’s passion for continuous improvement with a global perspective reflects in a proven record in business leadership that brings people together to implement effective and sustainable solutions that address strategic and operational challenges.

Susan Ransom
Client Relations / Customer Support Manager, SSA Marine

Susan Ransom has been in the transportation industry for 27 years in a variety of roles, and for the past eight years with SSA Terminal in Oakland.  Her current role as Client Relations Manager is to work with the ocean carriers, the Port of Oakland, customers, and truckers to build a strong relationship between the marine terminal and the industry, keeping open communication between all parties for moving goods efficiently. She has a deep level of knowledge about the maritime industry and how it works.

Nelson Bettencourt
District Director, Crane Worldwide Logistics

Nelson Bettencourt brings nearly 30 years of supply chain and forwarding experience with specific expertise within the North American supply chain. Nelson started his career in airfreight sales in San Francisco, CA, ultimately serving in both station and regional management roles. Later he joined EGL as a regional Vice President in Northern California and was promoted to lead EGL’s Western Division, making it the fastest growing and most profitable region in the company. Nelson currently runs the Northern California and Colorado District for Crane Worldwide - a billion-dollar global supply chain operation based in Houston, TX. In this role, Nelson leads operations and client solutions programs.